Headed by Mikhail V.
Main Office of the Service
Six branches to protect financial services consumers rights in eight federal districts of the Russian Federation are as follows: Far-Eastern, Crimea, Volga, North-Western, North Caucasian, Siberian, Urals and Southern.
The Main Office protects financial services consumers’ rights in the Central Federal District.
Subdivisions to protect the rights of financial services consumers and minority shareholders have been established in nineteen regional divisions of the main branches in the cities of Arkhangelsk, Vladimir, Vologda, Yoshkar-Ola, Kazan, Kaliningrad, Krasnoyarsk, Murmansk, Orel, Petrozavodsk, Samara, Saratov, Sevastopol, Simferopol, Syktyvkar, Tver, Tula, Ufa, Yaroslavl.
Main Office of the Service for Protection of Financial Services Consumers and Minority Shareholders
Address for correspondence: 12 Neglinnaya Street, Moscow, 107016.
Contact centre of the Bank of Russia phone numbers:
8 800 250-40-72 (toll-free for the regions of Russia);
+7 495 771-91-00 (24h service, working days only).
Address: 12 Neglinnaya Street, Moscow, 107016 Russia
tel.: +7 495 771-91-00, fax: +7 495 621-64-65
Questions about the operation of the Bank of Russia’s website shall be addressed at: firstname.lastname@example.org